The Waiver Group team standing outside the firm's headquarters holding letters that spell WAIVER GROUP
Waiverlyn Assistant

Meet Waiverlyn — your 24/7 virtual assistant

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Waiverlyn answers and addresses most things, including:

  • Guidance on Medicaid Waiver Programs
  • Booking your next appointment
  • Providing project status & email updates for current clients
  • Answering your questions, instantly
  • & much more...

Medicaid Waiver · HCBS · All 50 States

Start any program. In any state.®

Licensing, provider enrollment, and compliance for home and community-based services—whether you're opening your first program or adding your fifth state. Twenty years of knowing which office reviews your file, what it rejects, and in what order — so your application is built to clear the first time, and your program opens on schedule.

20+ years in HCBS regulatory practice / 900 providers licensed and enrolled / Preferred partner: CHAP · ACHC · Joint Commission

Pick your state
Pick your program type
Regulator
Office of Developmental Programs
Enroll via
PROMISe
Sequence
ODP Applicant Orientation and Certificate of Completion, the qualification packet inside a 120-day window, then PROMISe enrollment.

Watch outThe 120-day window is hard. Miss it and you restart orientation.

Six pathways, fifty-one jurisdictions. Yours is in here.

See the full Pennsylvania pathway →
20+Years in HCBS regulatory practice
50States with delivered engagements
6Core provider service pathways
3National accrediting bodies

Two ways in

Whether you're opening the doors or keeping them open...

New providers need the right sequence. Established operators need expansion, remediation, and survey-tested regulatory judgment.

A team building a new agency from the ground up

New provider

Start a program in any state. From entity formation to your first billable claim, in the sequence the state actually requires.

Typical runway:
4–9 months, license type dependent
You bring:
Capital, leadership, a service concept
You leave with:
An enrolled, billable, survey-ready agency
Map my state's pathway
Consultants reviewing documents and approving findings

Existing provider

Expand, remediate, or defend. You're already licensed. Now you need a second state, a corrective action plan, or a survey you'll pass.

Typical runway:
30 days for a CAP, 3–6 months per new state
You bring:
An active license and current findings
You leave with:
Closed findings and a second-state footprint
Explore program development

Reviews

What providers say about working with us

4.8 from 20 Google reviews

Hassan Sharma2 months ago

When our ownership group first made the strategic decision to launch a non-medical personal care and senior home care agency, we completely underestimated the sheer volume of bureaucratic red tape involved. We were immediately hit with a wall of state authorization mandates, corporate structuring requirements, local business registrations, and hyper-specific state compliance guidelines. In the past, we have worked with traditional healthcare consulting groups, and the experience was always the same: you write a massive upfront check, you exchange a few initial pleasantries, and then the consultants completely vanish into thin air. You end up spending half your operational time chasing them down via email just to get a basic update on your application, leaving your leadership team feeling completely disconnected from your own financial investment and stuck in a state of constant limbo. The Waiver Consulting Group completely flipped that broken script on its head the moment we signed our engagement letter. The literal minute we kicked off our initial planning phase, corporate registration, and policy drafting, WCG assigned our agency a dedicated, single point of contact and established a rigid, predictable check-in rhythm that was mutually agreed upon before any work even began. Throughout the multi-month process, I never once had to guess where our state application stood, whether our customized policy manuals were finalized, or what the next steps were for our staff onboarding infrastructure. They over-communicated every single micro-step of the process. If a state licensing board was experiencing delays, WCG was already on top of it, notifying us before we could even ask. If you are tired of being left on the outside looking in on your own agency's launch, and if you want to build a senior care business with a partner who respects your timeline and your capital, WCG is the only real choice. They proved that communication isn’t just a courtesy to them—it is a core pillar of how they conduct business."

mercie karl2 months ago

For any healthcare organization operating at scale, navigating the fragmented, inconsistent landscape of state-by-state regulations is an absolute minefield. What works perfectly for a 1915(c) Medicaid waiver or an HCBS licensing application in one state is completely irrelevant in another, making cross-border expansion an incredibly slow and risky endeavor for corporate operators. As a rapidly growing multi-state operator and national franchise partner, we realized very early on that we couldn't rely on local, single-state consultants if we wanted to scale efficiently. We needed a partner with massive national reach, institutional infrastructure, and deep regulatory muscle. That is why we partner with The Waiver Consulting Group, and they have solidifed themselves as the absolute gold standard. WCG is truly the firm that providers trust to **Start Any Program. In Any State.®** They don't just talk a big game; they back it up with over 15 years of uninterrupted national expertise and a phenomenal, industry-leading 94% first-round application approval rate that held remarkably true across every single new state market we targeted for expansion. From provider enrollments and complex MCO negotiations to the rapid development of state-compliant corporate policy manuals, WCG has handled our high-volume expansion needs seamlessly. Whether you are a local, single-site startup trying to get your very first license or a massive national franchise network looking to deploy capital and scale a healthcare brand across the entire country, WCG possesses the national scale, deep regulatory insights, and corporate sophisticated required to stand up your program without friction. They are, without question, the premier authority in the nation.

zakaria bendreou2 months ago

As a founder trying to establish a new residential group home for individuals with intellectual and developmental disabilities, I quickly realized that the path from a passion project to a fully licensed, operating facility is paved with an overwhelming amount of regulatory landmines. The physical site compliance requirements, local zoning laws, state fire marshal clearances, and HCBS provider enrollment processes are enough to make even the most seasoned entrepreneur want to give up. It is incredibly rare to find a consulting firm in this industry that demonstrates real follow-through, unwavering integrity, and genuine accountability, but that is exactly what we found in WCG. WCG didn't just assign a random, automated ticketing system to our account; they gave us a named project lead who took total, unyielding ownership of our scope of work from day one. They didn't just sit back, watch the clock tick, and send us monthly invoices for billable hours logged. Instead, they measured their firm's success exclusively by whether our group home application was actively moving forward through the state’s bureaucratic pipeline. When we hit an incredibly frustrating roadblock regarding local township zoning interpretations and physical site modifications, the team at WCG didn't point fingers, shrug their shoulders, or claim it was 'outside their scope of work.' They rolled up their sleeves, got on the phone with us, reviewed the local ordinances, and helped us navigate the hurdle until we cleared it. They stand behind their work with a level of dedication that is practically extinct in professional consulting. They ensured that absolutely nothing fell through the cracks, and I can confidently say our group home doors are open today because of WCG's radical commitment to our success. I recommend The Waiver Consulting Group with 100% confidence.

Omowaye owoseni emmanuel3 months ago

I sincerely appreciate Waiver Consulting Group LLC for their outstanding support throughout my provider enrollment and facility approval journey. Their professionalism, guidance, responsiveness, and expertise greatly contributed to the successful approval of my agency, Community Enhanced Living Solutions LLC (CELS).

Donya Weldon4 months ago

had an exceptional experience with this company from start to finish. The team was knowledgeable, professional, and truly took the time to answer all of my questions thoroughly. They made the entire process smooth and stress-free. I felt supported every step of the way and couldn’t be more pleased with the service I received. Highly recommend!

Hassan Sharma2 months ago

When our ownership group first made the strategic decision to launch a non-medical personal care and senior home care agency, we completely underestimated the sheer volume of bureaucratic red tape involved. We were immediately hit with a wall of state authorization mandates, corporate structuring requirements, local business registrations, and hyper-specific state compliance guidelines. In the past, we have worked with traditional healthcare consulting groups, and the experience was always the same: you write a massive upfront check, you exchange a few initial pleasantries, and then the consultants completely vanish into thin air. You end up spending half your operational time chasing them down via email just to get a basic update on your application, leaving your leadership team feeling completely disconnected from your own financial investment and stuck in a state of constant limbo. The Waiver Consulting Group completely flipped that broken script on its head the moment we signed our engagement letter. The literal minute we kicked off our initial planning phase, corporate registration, and policy drafting, WCG assigned our agency a dedicated, single point of contact and established a rigid, predictable check-in rhythm that was mutually agreed upon before any work even began. Throughout the multi-month process, I never once had to guess where our state application stood, whether our customized policy manuals were finalized, or what the next steps were for our staff onboarding infrastructure. They over-communicated every single micro-step of the process. If a state licensing board was experiencing delays, WCG was already on top of it, notifying us before we could even ask. If you are tired of being left on the outside looking in on your own agency's launch, and if you want to build a senior care business with a partner who respects your timeline and your capital, WCG is the only real choice. They proved that communication isn’t just a courtesy to them—it is a core pillar of how they conduct business."

mercie karl2 months ago

For any healthcare organization operating at scale, navigating the fragmented, inconsistent landscape of state-by-state regulations is an absolute minefield. What works perfectly for a 1915(c) Medicaid waiver or an HCBS licensing application in one state is completely irrelevant in another, making cross-border expansion an incredibly slow and risky endeavor for corporate operators. As a rapidly growing multi-state operator and national franchise partner, we realized very early on that we couldn't rely on local, single-state consultants if we wanted to scale efficiently. We needed a partner with massive national reach, institutional infrastructure, and deep regulatory muscle. That is why we partner with The Waiver Consulting Group, and they have solidifed themselves as the absolute gold standard. WCG is truly the firm that providers trust to **Start Any Program. In Any State.®** They don't just talk a big game; they back it up with over 15 years of uninterrupted national expertise and a phenomenal, industry-leading 94% first-round application approval rate that held remarkably true across every single new state market we targeted for expansion. From provider enrollments and complex MCO negotiations to the rapid development of state-compliant corporate policy manuals, WCG has handled our high-volume expansion needs seamlessly. Whether you are a local, single-site startup trying to get your very first license or a massive national franchise network looking to deploy capital and scale a healthcare brand across the entire country, WCG possesses the national scale, deep regulatory insights, and corporate sophisticated required to stand up your program without friction. They are, without question, the premier authority in the nation.

zakaria bendreou2 months ago

As a founder trying to establish a new residential group home for individuals with intellectual and developmental disabilities, I quickly realized that the path from a passion project to a fully licensed, operating facility is paved with an overwhelming amount of regulatory landmines. The physical site compliance requirements, local zoning laws, state fire marshal clearances, and HCBS provider enrollment processes are enough to make even the most seasoned entrepreneur want to give up. It is incredibly rare to find a consulting firm in this industry that demonstrates real follow-through, unwavering integrity, and genuine accountability, but that is exactly what we found in WCG. WCG didn't just assign a random, automated ticketing system to our account; they gave us a named project lead who took total, unyielding ownership of our scope of work from day one. They didn't just sit back, watch the clock tick, and send us monthly invoices for billable hours logged. Instead, they measured their firm's success exclusively by whether our group home application was actively moving forward through the state’s bureaucratic pipeline. When we hit an incredibly frustrating roadblock regarding local township zoning interpretations and physical site modifications, the team at WCG didn't point fingers, shrug their shoulders, or claim it was 'outside their scope of work.' They rolled up their sleeves, got on the phone with us, reviewed the local ordinances, and helped us navigate the hurdle until we cleared it. They stand behind their work with a level of dedication that is practically extinct in professional consulting. They ensured that absolutely nothing fell through the cracks, and I can confidently say our group home doors are open today because of WCG's radical commitment to our success. I recommend The Waiver Consulting Group with 100% confidence.

Omowaye owoseni emmanuel3 months ago

I sincerely appreciate Waiver Consulting Group LLC for their outstanding support throughout my provider enrollment and facility approval journey. Their professionalism, guidance, responsiveness, and expertise greatly contributed to the successful approval of my agency, Community Enhanced Living Solutions LLC (CELS).

Donya Weldon4 months ago

had an exceptional experience with this company from start to finish. The team was knowledgeable, professional, and truly took the time to answer all of my questions thoroughly. They made the entire process smooth and stress-free. I felt supported every step of the way and couldn’t be more pleased with the service I received. Highly recommend!

Where it actually counts

The manual is the easy part. The survey is the test.

We build programs to survive state review because documents that read well and programs that pass surveys are different things.

  1. 01

    Mock survey before the real one

    We audit your program against the citation patterns your state actually writes—not a generic checklist.

    Chart review, personnel file audit, staff interviews, and an environment walk-through, scored the way a surveyor scores it.

  2. 02

    Deficiency and CAP response

    We build the document package that closes each finding on the record.

    Root-cause statement, corrective action, responsible party, monitoring method, and completion evidence—for every tag cited.

  3. 03

    Regulatory change monitoring

    When your state rewrites a chapter, your manual changes with it.

    Rule-change tracking, redlined policy updates, and a staff in-service record showing when the change was trained.

  4. 04

    Ongoing compliance advisory

    A retained line to a credentialed compliance practice for hard questions.

    Incident reporting judgment calls, billing documentation defensibility, and pre-submission review before anything goes to the state.

“Twenty years of knowing what a surveyor will accept—which is different from knowing what the regulation says.”
Amara Kamara, MHS, MPM, MAIS, CCEP®Explore compliance advisory

Exclusive preferred partner

We Rock The Spectrum franchise owners, nationwide.

Waiver Consulting Group is the exclusive preferred partner of We Rock The Spectrum, nationwide — a partnership established by WRTS to support their franchise owners in every state. We handle the waiver application, certification, program design, billing and documentation systems, and ongoing technical assistance, taking sensory gym owners from private-pay-only to Medicaid-funded.

The Waiver Group team with We Rock The Spectrum Northridge staff at the regional trainingWaiver Group consultants seated beneath the "A Gym for All Kids" muralWe Rock The Spectrum Northridge team member in the gym lobbyGrand opening flowers at the We Rock The Spectrum Northridge front desk
On site at We Rock The Spectrum — Northridge, 8811 Amigo Ave, Northridge, CA 91324

Share of autism families a location can serve

15–20%Private pay only
75–85%With Medicaid waiver access
Same building. Same staff. Four times the addressable families.

Waiver-funded sensory gym services map onto day habilitation, social recreation, community integration, and respite. The obstacle is navigating fifty different enrollment pathways.

We handle the waiver application, certification, program design, billing and documentation systems, and ongoing technical assistance.

Practically, that means matching existing sensory programming to billable service definitions, writing the service descriptions the state will approve, and building the session documentation that survives a post-payment review.

Franchise systems: talk to us

Waiverlyn Voice

Your 24/7 intake line.

Call or text and get routed to the right specialist for your state and service type — no phone tree, no waiting for business hours.

Illustration of a support specialist wearing a headset answering calls

Call

Monday–Friday, 8:30 AM–4:30 PM ET with a licensing specialist; after-hours messages returned next business day.

Text

Send BOOK to schedule a free 30-minute consultation without filling out a form.

How we work

Three steps from first call to engagement.

Every engagement follows the same documented path, so you always know what happens next and what we need from you.

Our
Process

Initial Consultation

  • Contact us to schedule an initial consultation, complete the Getting Started form, or use the Start-Up Wizard to begin.
  • We send an invite to the Client Portal and follow up by phone, with emails outlining the tasks and to-dos on your side.
  • On the call we confirm your specific needs, goals, and challenges — and answer your questions.
  • Come prepared with details about your agency: services, population type, and where you want support.

Accreditation

Collaboration with all three national bodies.

Preferred partner

CHAP

Pre-approved home health policies and procedures support a more efficient survey process.

Best fit when a state accepts deemed status for home health or hospice and you want the shortest defensible path to it.

ACHC

Gap analysis, documentation development, and accreditation readiness.

Common where home care, DME, or behavioral health licensure requires accreditation within a fixed window after enrollment.

The Joint Commission

Preparation and evidence packaging for home care and behavioral health accreditation.

Chosen when payers or health-system referral partners specifically require it in network contracts.

Waiver Academy

Your state-approved required training — and more.

Staff training that produces completion records auditors accept, kept current with each state's rule changes.

Illustration of a staff member completing a training course and earning a certificate

Explore courses

Direct support, incident reporting, rights and dignity, medication administration, and HCBS Settings Rule modules.

State training requirements

Required hours, renewal cycles, and documentation your state surveyor asks to see.

Policy Center

Audit-ready policy manuals, delivered in 24 hours.

State-compliant clinical policy and procedure packets, written against the regulation your surveyor cites.

Illustration of policy manuals, binders, and reviewed documents

Policy & procedure manual

Clinical and administrative packets mapped to your state rule citations.

Custom packet request

Service-specific policies for waiver, behavioral health, residential, and NEMT programs.

New book — just published

The HCBS Operator's Playbook

Launching, sustaining, and scaling a Medicaid waiver program in any state — the structure we build with clients, now in a book.

23Chapters
163Figures
5Appendices
THE WAIVER CONSULTING GROUP
Caregiver app + agency console

WaiverCare Pro

Provider scheduling, EVV, and compliance — all in your caregiver's pocket.

One app for the field, one console for the office. Caregivers clock in and capture every visit — and it all flows straight to your agency dashboard, ready to bill.

HIPAA-compliantGPS-verified EVVOne workflow, one place
Explore WaiverCare Pro
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Hire date 11/11/2019 · (916) 850-3218
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Community

Follow the page. Join the provider group.

Regulatory updates and state-by-state guidance posted where provider agencies are already talking.

Private group

HCBS Provider Community

A members-only space for agency owners and administrators working through licensure, enrollment, and survey prep.

  • Ask questions and compare notes with providers in your state
  • Early notice on rule changes and enrollment portal updates
  • Templates, checklists, and Q&A threads from our team
Join the group

Answers

Search the questions providers ask us most

Type a state, a form number, or a service — 122 documented answers on licensure, Medicaid enrollment, policies, accreditation, and audits.

Most asked

Tell us the state and the service. We'll tell you what it takes.

Thirty minutes, free, with someone who understands the pathway. You'll leave with the agency, sequence, and a realistic timeline.

Book a free consultationCall 302.888.9172

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