Who we serve
Start Any Program.
In Any State.®
Eight provider categories. Fifty states plus the District of Columbia. Every one of them approves providers through a different agency, under a different name, in a different order. Find your category below — each guide maps the authority, the waiver, and the sequence for all 51 jurisdictions.
The WCG team — provider conference
Start here if you're not sure
Most providers don't fit in one box
Your provider type is defined by the state's service definitions, not by how you describe yourself. Three common cases:
You serve more than one population
An agency running both I/DD residential and behavioral health services usually needs two separate approvals from two separate authorities — and in some states, two separate entities.
Sort out which approvals apply →Your state uses a different name
What one state calls supported living, another calls residential habilitation, and a third splits it into three billable services. The category matters less than the service definition you’ll qualify against.
Match your service to the definition →You’re expanding into a new state
Approval in one state carries almost no weight in another. The provider type may be the same; the agency, the waiver, and the sequence generally are not.
Map the new state’s pathway →Provider types
The eight categories we work in
Each guide covers the state-by-state authority table, the approval sequence, the service definitions, and the documentation set reviewers expect.
Behind every category above
One team across all of these provider types
Whichever category you picked from the grid, the licensure filing, the waiver application, and the enrollment packet are handled by these people — in-house, in Philadelphia. Nothing is passed to a subcontractor you never meet, which is what the credentials below are there to back up.
See the stats →What stays the same across all eight
The work doesn't change. The rulebook does.
- Pathway mappingWhich agency, which waiver, which sequence, and what has to be true before each filing.
- Entity and licensure preparationFormation, foreign qualification, site control, and the licensure application built to survive desk review without a request for information.
- Policy and procedure developmentManuals written to your state’s citations and describing how your agency actually operates — not a restatement of the regulation.
- Forms library and documentation setEvery policy given an operational artifact, cross-referenced so a surveyor can move from rule to policy to form without asking you for anything.
- Enrollment, credentialing, and contractingMedicaid enrollment plus the MCO, PIHP, county board, or Regional Center relationship that actually lets you bill.
- Survey readiness and ongoing complianceMock survey, plan of correction support, and policy maintenance as state rules change.
How we work
- 51jurisdictions covered — every state plus the District of Columbia
- 20+years working inside Medicaid waiver and HCBS programs
- 3accreditation partners: CHAP, ACHC, and The Joint Commission
- 1project portal where every deliverable, deadline, and document lives